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Terms of Service

Effective date: 5 May 2026 · Version 1.0

These terms govern your use of the demo tier of Stellan Compliance, hosted at stellan.app. Paid customers sign a separate Master Services Agreement (MSA) that supersedes these terms. By accessing the service, you agree to be bound by them.

1. Who we are

Stellan Compliance (“Stellan”) is operated from Sweden. For all enquiries, write to hello@stellan.app.

2. The demo tier

The demo tier is provided free of chargefor evaluation purposes. It is intended for compliance professionals, prospective customers, and partners who want to assess Stellan's capability before signing a paid contract.

The demo tier is not appropriate for production regulatory data. We strongly advise you to populate your demo workspace only with synthetic, redacted, or already-public material.

Demo-tier data clause: Data you enter into a demo workspace may be used by Stellan in aggregated, anonymised form to improve the product. We will never share, sell, or republish your identifiable content. Paid tenants are exempt from this clause via their DPA.

3. Your account

  • You must provide an accurate email address. The demo tier is currently invitation-only — accounts are provisioned manually by Stellan.
  • You are responsible for keeping your password confidential.
  • One human per account. Sharing credentials between people is prohibited.
  • You may close your account at any time by emailing hello@stellan.app.

4. Acceptable use

You may not:

  • Use the service for any unlawful purpose or in violation of any applicable law (including but not limited to GDPR, AMLR, and Finansinspektionen regulations)
  • Upload content that infringes third-party intellectual property or confidentiality obligations
  • Attempt to circumvent tenant isolation, rate limits, or access controls
  • Reverse-engineer, scrape, or otherwise systematically extract the service or its data, except for your own tenant content
  • Use the service to build a competing compliance-AI product
  • Attempt to derive or train models from Stellan's agent outputs without our written consent

5. AI agents — limitations

Stellan's agents are decision-support tools, not legal or regulatory advice. Agent outputs cite their sources, but you remain responsible for:

  • Verifying every citation
  • Reviewing every suggested change before applying it to a regulated document
  • Obtaining required sign-offs from your accountable parties
  • Final regulatory submissions

We design agents to refuse to fabricate sources, but no language model is perfect. If an agent output looks wrong, it probably is — please report it to hello@stellan.app.

6. Fair-use limits (demo tier)

To keep costs sustainable, demo tenants have soft caps on:

  • Compliance-agent runs per day
  • Embedding tokens per month
  • Total documents per workspace

We will warn you well before any cap is reached. Exceeding caps does not delete data; it pauses agent execution until the next billing cycle or until you upgrade to a paid tier.

7. Intellectual property

  • Your content remains yours. You grant Stellan a limited licence to process it solely to provide the service and (for demo tenants) to improve the product per the demo-tier clause above.
  • Stellan's software, brand, and content remain ours. Nothing in these terms transfers ownership.
  • Agent outputs are licensed to you to use freely inside your organisation. You may not republish them as a Stellan product or service.

8. Service availability

The demo tier is provided on a best-effort basis with no uptime SLA. We may suspend or discontinue the demo tier at any time with reasonable notice. Paid tiers carry an SLA defined in the MSA.

9. Suspension and termination

We may suspend or terminate your access without notice if you breach these terms, abuse the service, or expose Stellan or other tenants to legal or security risk. On termination you may request a one-time export of your tenant data within 30 days; afterwards we delete it, subject to the retention schedule in our Privacy Policy.

10. Disclaimers

The demo tier is provided “as-is”, without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that agent outputs are complete, accurate, or fit for regulatory submission.

11. Limitation of liability

To the maximum extent permitted by law, Stellan's aggregate liability arising from your use of the demo tier is limited to EUR 100. We are not liable for indirect, incidental, consequential, or punitive damages, including loss of profits, loss of regulatory standing, or loss of data. This clause does not limit liability for fraud, gross negligence, or anything else that cannot be excluded under Swedish law.

12. Changes to these terms

We will notify all account-holders by email at least 14 days before material changes take effect. Continued use after that date constitutes acceptance.

13. Governing law and jurisdiction

These terms are governed by the laws of Sweden, without regard to conflict-of-laws principles. The courts of Stockholm have exclusive jurisdiction over any dispute.

14. Contact

Questions about these terms: hello@stellan.app.